Shipping Policy
Overview
Fluoride Free Living Buck the System is dedicated to delivering your fluoride-free products promptly and efficiently. This Shipping Policy details our processes, timelines, and responsibilities, ensuring transparency in every transaction.
Shipping Locations
Coverage
We ship to addresses within the United States and select international destinations as indicated at checkout.
Origin
Orders are processed from our Florida-based fulfillment center, though this location may vary based on inventory and logistical needs.
Processing and Delivery Times
Order Processing
Orders are typically processed within 1-3 business days (Monday through Friday, excluding U.S. federal holidays).
Shipping Times
Domestic delivery (U.S.) generally takes 3-7 business days via standard shipping, with expedited options available at checkout. International shipping times vary by destination (typically 7-21 business days).
Delays
We are not responsible for delays caused by carriers, customs processing, or unforeseen events (e.g., weather, strikes). Tracking information will be provided once your order ships.
Shipping Costs
Calculation
Shipping fees are calculated at checkout based on order weight, destination, and selected shipping method.
Promotions
Free shipping may apply to qualifying orders as part of promotional offers—details will be clearly stated on the Website.
Returns Reference
Policy Link
For details on returning items, including eligibility and procedures, please refer to our Returns Policy under “Eligibility for Returns.”
Lost or Damaged Shipments
Reporting
If your order is lost or arrives damaged, please notify us within 7 days of the expected delivery date or receipt, respectively.
Resolution
We will work with the carrier to resolve the issue and, if warranted, provide a replacement or refund at no additional cost per the Returns Policy.
Risk of Loss
Transfer
Risk of loss and title for products pass to you upon delivery to the shipping carrier. We recommend inspecting packages upon receipt and reporting issues promptly.
Contact Us
Support
For shipping-related inquiries, reach us at info@fluoridefreeliving.com
Returns Policy
Overview
Fluoride Free Living Buck the System is committed to your satisfaction with our fluoride-free products. This Returns Policy outlines the conditions under which you may return or exchange items purchased from https://fluoridefreeliving.com/, ensuring a transparent and fair process.
Eligibility for Returns
Standard Returns
Products may be returned within 30 days of delivery if they are unopened, unused, and in their original packaging. This applies to items purchased for any reason, including change of mind, provided they meet these conditions.
Defective or Nonconforming Items
Defective, damaged, or nonconforming items—including those containing fluoride contrary to supplier representations or deemed unsafe for any user (e.g., due to chemical exposure or breakage)—are eligible for return regardless of condition, provided the issue is reported within 7 days of receipt. Returns related to misuse, including by minors, do not qualify unless the product itself is defective.
Return Process
Initiation
To initiate a return, email info@fluoridefreeliving.com with your order number and reason for return within the applicable timeframe (30 days for standard returns, 7 days for defective items). We will respond with a return authorization number and shipping instructions.
Shipping Responsibility
You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped) or a product defect, in which case we will cover the cost via a prepaid label or reimbursement.
Refunds
Processing
Refunds will be issued to your original payment method within 10 business days of receiving the returned item, provided it meets the eligibility criteria under “Eligibility for Returns.”
Amount
Refunds include the product purchase price, less any original shipping fees, unless the return is due to our error or defect, in which case shipping fees will also be refunded.
Exchanges
Availability
Exchanges are subject to product availability. If your requested replacement is unavailable, we will issue a refund instead per the “Refunds” section.
Process
To request an exchange, follow the return process under “Initiation” and specify your desired replacement item in your email.
Non-Returnable Items
Exclusions
Items marked as “final sale” on the Website, or those damaged due to customer misuse (e.g., opened beyond inspection, improperly stored), are not eligible for return unless defective upon receipt.
Contact Us
Support
For questions or assistance with returns, email us at info@fluoridefreeliving.com.